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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pauly G

March 29, 2026

1  out of  5
rating by Pauly G
"David says he returns calls & customers are priority one. Unfortunately, actions speak louder than words. I tried to bring some life back into my Roth, and struggled to get a return call back from David. Once we finally connected he seamed very apologetic, and we met to talk. Got rushed out so he could do a piece on the news. He called me back later apologizing, I accepted that apology. We agreed to move forward on transferring some funds into a riskier category & try to get more money for my retirement. A week later I get a letter in the mail from State Farm saying whatever he tried to do, was incorrect & not an acceptable method. I called his office, talked to his secretary & waited another full week before getting a call back. He had Jeremy, his assistant call me back. He recognized we were on a time crunch as my window to move funds was closing quickly. He emailed me after that and assured me they would get it taken care of. I received yet another letter in the mail informing me whatever this office was trying to do was not an acceptable method to do so. I took my Roth to Citizens & surrendered all my funds with State Farm. I’ve seen how quickly & witty David is at responding to people’s reviews here on Google. Spare me, please. You dropped the ball from the beginning to the end. You left me no choice but to pull all my money out of State Farm."
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Roberts Family

March 28, 2026

5  out of  5
rating by Roberts Family
"I appreciate the service that I’ve received from this branch over the years of having them as my insurance agents. Always very helpful, honest, and professional. Hazar did an amazing job at explaining the details of my life insurance, and clearing up the confusion on my end. Very polite and enlightening energy. Highly recommended."
We responded:
"Thank you, Roberts Family, for your wonderful feedback! I'm happy to hear that Hazar was able to provide clarity and support with your insurance. Our team is committed to offering helpful and professional service. If you ever need further assistance, feel free to reach out! Thank you, David Arce"
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Carole Lavance

March 26, 2026

5  out of  5
rating by Carole Lavance
"I had an amazing experience working with Mariah Roberts for my insurance needs. Mariah went above and beyond to make sure I was comfortable with my decision and made the entire process smooth and stress-free. It’s not often you come across someone who truly cares about their clients the way she does. I highly recommend her to anyone looking for reliable and trustworthy insurance help!"
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Starr Miller

March 25, 2026

5  out of  5
rating by Starr Miller
"I had the best experience with this agency today. My agent went above and beyond for me and she was very prompt. If I have any questions I know I can reach out and I will get a response right away! Thank you so much for the work you did. So kind and thoughtful ☺️"
We responded:
"Thank you, Starr! I'm so happy to hear about your positive experience with our office. It's wonderful to know that our team was able to assist you promptly and thoughtfully. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us! Thank you, David Arce"
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antonio brown

March 20, 2026

5  out of  5
rating by antonio brown
"Mariah Riley went above and beyond the call of duty and I lover her music"
We responded:
"Antonio, thank you for sharing your experience! I'm happy Mariah exceeded expectations and made a positive impact. We’re grateful to have her on our team. If there's anything else you need, just let us know! Thank you, David Arce"
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Idella Hicks

March 20, 2026

5  out of  5
rating by Idella Hicks
"I was treated very well, my agent was Sarah I believe, she's a wonderful person, very attentive, and very knowledgeable about what I needed"
We responded:
"Thank you, Idella! I'm happy to hear that Sarah provided you with attentive and knowledgeable service. Our team is dedicated to ensuring you have a great experience. If you need anything else, feel free to reach out! Thank you, David Arce"
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Kaleigh Martin

March 19, 2026

5  out of  5
rating by Kaleigh Martin
"Sarah gave me the best rate I’d had in years. She even bundled car and life insurance and it was a better deal than I had with my previous just car insurance. Very kind and caring. They have my business for life as long as they keep Sarah around."
We responded:
"Thank you, Kaleigh! It is great to hear that Sarah was able to assist you! We're grateful for your loyalty and look forward to continuing to serve you. If you ever need anything, feel free to reach out! Thank you, David Arce. "
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Mariah Riley

March 19, 2026

5  out of  5
rating by Mariah Riley
"I had the best experience with the ladies at David Arce State Farm!! Not only are they all friendly and helpful but I have great rates as well!! Call them for all your insurance needs! They even sell life insurance!! Got me the best plan out there!!"
We responded:
"Mariah, thank you for your fantastic review! I'm so happy to hear that our team provided you with such a positive experience and great rates. If you ever need assistance in the future, feel free to reach out! Thank you, David Arce."
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sherilyn shanklin

March 13, 2026

5  out of  5
rating by sherilyn shanklin
"Sarah Haigworth is the best!"
We responded:
"Thank you, Sherilyn! I'm glad to hear that Sarah made such a positive impression. Our team is dedicated to providing excellent service, and it's wonderful to know Sarah is delivering on that promise. If you need anything else, feel free to reach out! Thank you, David Arce"
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Liz Harless

March 13, 2026

5  out of  5
rating by Liz Harless
"Thank you so much Sarah H. and Hazar K. What out their way to make this easier and fun. Plus save money."
We responded:
"Thank you so much, Elizabeth! I'm pleased Sarah and Hazar went above and beyond to make your experience easier and fun! Your satisfaction is our priority, and we're grateful for your positive feedback. Please feel free to reach out for any future insurance needs or questions! - David Arce, State Farm Insurance Agent, Madison Heights, MI"
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Micah Walker

February 19, 2026

5  out of  5
rating by Micah Walker
"Sarah is amazing very supportive and helpful goes above beyond to ensure quality service 💜 State Farm ask for Sarah she’s the ☝🏽"
We responded:
"Thank you, Micah! I'm happy to hear that Sarah provided such supportive and helpful service. She truly goes above and beyond to ensure quality. If you ever need assistance or have questions, don't hesitate to reach out. We're here to help! Thank you, David Arce"
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Angel Valentin

February 17, 2026

5  out of  5
rating by Angel Valentin
"Statefarm is where to go great experience and great people.My agent was great nice and went over the paper work with me the price I got down and every much it's great deal I have been with state farm for a while now they are great when i need more time to pay my payment they alart me when my bill is due every month they do have great plans again thank state farm. Angel valentin"
We responded:
"We pride ourselves in educating our clients in all aspects of insurance, as we believe to the post important aspect of our job. We're honored to have earned your business."
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Joe Senopole

January 31, 2026

5  out of  5
rating by Joe Senopole
"State Farm and Hazar will work with you patiently and save you money... State Farm is saving me 50.00 dollars a month from my last insurance company. Money saved!"
We responded:
"Thank you, Joe! I'm happy to hear that Hazar and our team were able to assist you and help you save money. We always aim to provide valuable service and support. If you have any more questions or need further assistance, feel free to reach out anytime! Thank you, David Arce"
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Steven Silisavage Jr

January 26, 2026

5  out of  5
rating by Steven Silisavage Jr
"Best rates around"
We responded:
"Thank you, Steven! I'm happy to know you found our rates to be the best around. If you have any questions or need further assistance, feel free to reach out. We’re here to help! Thank you, David Arce"
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Law Office of Justin L. Smith

January 23, 2026

5  out of  5
rating by Law Office of Justin L. Smith
"Hazar, Judy, Don and Dave are always spectacular attending to my needs even at the last moment"
We responded:
"Thank you! I'm happy to know that Hazar, Judy, and Don have been able to meet your needs so effectively. We appreciate your trust in us and are always here to assist you whenever you need it. Let us know if there's anything else we can do for you! - Thank you, David Arce"
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Jeff S

December 23, 2025

5  out of  5
rating by Jeff S
"Was helpful and patient"
We responded:
"Thank you, Jeff! I'm happy to hear that you found our service helpful and patient. Our team is dedicated to providing the best support possible. If you ever need assistance again, feel free to reach out! Thank you, David Arce"
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Mare

December 12, 2025

5  out of  5
rating by Mare
"Sarah Huthwaite is my new insurance agent. She took time to meet with me and took care of my needs and explained everything and answered all my questions.plus I got great rates! Will definitely tell my friends. Wonderful person to work with.thank you so much!"
We responded:
"Thank you, Mare, for sharing your experience! I'm happy to hear that Sarah provided you with excellent service and great rates. It's wonderful to know she was able to address all your questions. We appreciate your recommendation and are here if you need anything else! Thank you, David Arce"
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Mitchell Stempowski

December 11, 2025

5  out of  5
rating by Mitchell Stempowski
"Mariah did a nice job explaining all the benefits I get with my new insurance policy and was very kind. I am a very happy new customer. Thank you!"
We responded:
"Thank you, Mitchell! I'm glad to hear that Mariah was able to clearly explain the benefits of your new insurance policy and that you're satisfied with the service. We're delighted to have you as a new customer. If you have any questions or need further assistance, feel free to reach out! Thank you, David Arce"
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Paul Dalton

December 5, 2025

5  out of  5
rating by Paul Dalton
"I have been with my former insurance company for over 10 years. I have been talking with Sarah for a couple of years. This year she was able to save me a substantial amount on my auto insurance. It was very easy to make the change."
We responded:
"Paul, thank you for sharing your experience! I'm happy to hear that Sarah was able to assist you in saving on your insurance and that the transition was smooth. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you, David Arce"
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Audrey's Sharing B

December 5, 2025

5  out of  5
rating by Audrey's Sharing B
"Hazar is My 🌟 accurate professional exceeded and excelled in my Opinion, ask all the right questions to represent efficiency"
We responded:
"Audrey's Sharing B, thank you for your wonderful feedback! I'm happy to hear that Hazar provided such efficient and professional service. Our team is dedicated to ensuring a great experience for you. If you have any more questions or need assistance, feel free to reach out! Thank you, David Arce"
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Jann Dipiazza

November 21, 2025

5  out of  5
rating by Jann Dipiazza
"Sarah Huthwaite was great, she saved us thousands of dollars on our Homeowners and Auto Insurance. We have been with a brokerage firm for 10+ years with our costs increasing each year, we just received our new renewal that doubled in price. Sarah got our premium lower than our current rate that included better coverage. I would highly recommend!"
We responded:
"Thank you, Jann, for sharing your experience! I'm delighted to hear that Sarah was able to assist you in finding better coverage at a lower rate. It's wonderful to know that we could help you save on your Insurance. If you have any more questions or need further assistance, feel free to reach out anytime! Thank you, David Arce"
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Tim Hollon

November 20, 2025

1  out of  5
rating by Tim Hollon
"They couldn't even call me to inform me that I needed to sign papers or to come in. My bill jumped almost 100$ because the agent wouldn't do their job."
We responded:
"Hi Tim, Thanks for leaving your feedback. Sometimes policy updates or billing changes can happen quickly, and we always aim to keep our customers informed. If you haven’t already, we’d be happy to review your account and go over any recent changes so everything makes sense. Feel free to reach out to the office, and we can walk through your options together. We appreciate you taking the time to share your experience."
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Coleen Shumate

November 20, 2025

1  out of  5
rating by Coleen Shumate
"11 years I've been with this agent, found cheaper insurance through progressive, progressive says they sent cancellation notices for all three policies State farm says they only received one so I'm still being billed for insurance it's illegal to have two insurances they will not prorate it back, emails were sent back stating that they were all canceled they're saying they didn't get it, don't believe it, don't go with these bozos"
We responded:
"Hi Collen, we really appreciate you taking the time to share your experience. We understand there’s frustration when policy details and cancellations don’t line up as expected. Our team is always aiming to get the facts and make sure everything is handled properly. It sounds like there’s still some confusion between the communications with Progressive and your State Farm policies. If you’re open to it, we’d like to review the account with you directly and see how we can get things sorted. Thanks again for sharing—your feedback helps us improve how we handle situations like this."
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Tony Smith

November 19, 2025

5  out of  5
rating by Tony Smith
"Sarah was great to work with. She was patient and walked me through options that would save us money on our automobiles and home. Thank you Sarah (and Dave)!"
We responded:
"Thank you, Tony! I'm happy to hear that Sarah provided you with such helpful service. It's wonderful to know she was patient and informative in discussing options for your autos and home. We appreciate your kind words and are here for any future needs! Thank you, David Arce"
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dante longo

November 17, 2025

5  out of  5
rating by dante longo
"Everyone there was very professional and very very nice and accommodating I would recommend them to anyone"
We responded:
"Thank you, Dante! I'm happy to hear that you found our team professional and accommodating. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! Thank you, David Arce"